Menari currently uses DHL or Poslaju shipping to deliver packages. All packages ship for free when you spend certain amount or more. Shipping costs are determined by which region the package is being delivered to. View below for the cost of delivery to your region.
|Region||Shipping Fee||Free Shipping|
|Peninsular Malaysia||RM8||Spend above RM150|
|Sabah & Sarrawak||RM13||Spend above RM200|
We ship all orders within 1-2 business days. Upon shipment, a notification email will be sent to the email address you provided along with the tracking number.
You can track the status of your order by logging into your account. If you did not create an account during checkout, you can track the status of your order via the order tracking page. If you have a question about your order, please contact us using the contact form at the contact page, or by sending an email to [email protected] Once your order ships, you will receive an email with the tracking number.
In our quest to be as eco-friendly as possible, our products come with minimal packaging. No unnecessary branding – even on the product itself.
Your entire order will be carefully packed using used boxes, bubble wraps, newspapers, etc as padding materials.
With time, we hope to change the way we view candles (and retail in general), while working to support the craft and design community.
Order cancellation is subject to the status of your order.